Privacy Policy

At New Dawn ABA ("we," "our," or "us"), your privacy matters. We are committed to protecting your personal information and maintaining your trust. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.

Please read this policy carefully.

1. Information We Collect
We may collect personal information to provide and improve our ABA therapy services. This may include:
Personally Identifiable Information (PII): Name, email, phone number, and home address.
Service Data: Appointment times, session notes, caregiver contact info, and service preferences.
Payment Information: Billing details for service-related transactions.
Technology Data: IP address, browser type, and device information (if using our website).
We use this data to:
Schedule and deliver services. Communicate with families and caregivers. Maintain compliance with insurance and documentation requirements.

2. Mobile Communication & SMS
We may offer the option to receive text messages for appointment reminders, service updates, or important notices. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging opt-in data and consent will not be shared. You can opt out at any time by replying “STOP” or by contacting us directly.

3. Cookies & Website Tracking
If you use our website, we may use cookies or similar tools to:
Enhance user experience. Monitor website traffic. Understand usage patterns
You may adjust your browser settings to limit or disable cookies, although this may affect certain site features.

4. Marketing & Communication Preferences
You have the right to control how we contact you:
You may unsubscribe from marketing communications via email or SMS at any time. We may still contact you for essential service-related purposes (e.g., appointments, policy changes, or care updates).

5. Information Sharing & Disclosure
We do not sell your personal data.
We may share it only when necessary:
With Service Providers: Third parties who help operate our systems or deliver services, bound by confidentiality agreements.
As Required by Law: If compelled by legal process or to protect client safety or company rights
Business Transitions: In the case of merger or acquisition, information may be transferred under continued privacy protection.

6. Data Security
We use administrative, physical, and technical safeguards to protect your information.
This includes:
Secure encryption where appropriate. Limited access to sensitive data. Regular audits and security updates
While no system is 100% secure, we take every reasonable measure to ensure the integrity of your data.

7. Your Rights
You have the right to:
Access or correct your personal data.
Request deletion of certain information, subject to legal obligations.
Withdraw consent to marketing communications.

To exercise your rights, contact us using the details below.

8. Contact Us
If you have questions or concerns about this policy, or wish to exercise your rights, contact us:📧
Email: info@newdawnaba.com
📞 Phone: 720-784-4944
📠 Fax: 720-784-4945

By using our services, you acknowledge and accept the terms of this Privacy Policy.
This policy may be updated from time to time to reflect changes in our practices or applicable regulations.